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Regional | Cancer

Cancer patient wins insurance battle with Te Wānanga o Aotearoa

A terminal cancer patient who fought for nine months for an insurance payout from her employer, Te Wānanga o Aotearoa, has received her money after she shared her struggle with Whakaata Māori.

Ruth Nuku Stanshall, 67, who was diagnosed with terminal bowel cancer in November and was given until April to live, had worked for 18 years as a social welfare lecturer at Te Wānanga o Aotearoa.

She was deeply disappointed when they initially declined her death and disability insurance claim on the grounds that she did not meet the age eligibility, a reasoning she had disputed.

Last week, Nuku-Stanshall was contacted by Te Wānanga o Aotearoa to let her know her insurance claim had been approved and she received payment on Monday.

“I hope that no one else ever has to go through what I had been through, just to get a payout.  It doesn’t seem right when we have to fight when we are not well. We don’t get listened to when we are not well.

Nga mihi for help

"The payout means that I’ve been heard. That’s the biggest thing for me and that’s emotional just within itself.”

She says Te Wānanga o Aotearoa has now apologised for putting her through the ordeal and offered to host a farewell ceremony for her to acknowledge her 18 years of service.

“The resolution that was met has been amicable,” she says.

Since the story aired, Nuku-Stanshall has received lots of messages of support and koha from those she has taught and influenced over the years.

“I want to thank kaimahi, tauira, community, whānau and friends, everybody who came on to support me on my drive on what I was going for.”

Nuku Stanshall was forced to move from Tauranga to Palmerston North to live with her daughter after she could no longer afford to live in the Bay of Plenty because of her illness and inability to work.

'Some independence'

She will use the insurance money to pay her bills and build a granny flat on her daughter’s property.

“It will give me some space and independence for myself.”

She hopes that other staff members of Te Wānanga o Aotearoa will not have to go through the same experience that she endured.

Te Wānanga o Aotearoa. Chief Executive, Nepia Winiata, says they send their thoughts and aroha to Nuku-Stanshall.

“We’re grateful that we’ve been able to continue supporting Whaea Ruth through what has been a very difficult time for her and to work with the insurer to waive the under 65-years-old eligibility criteria, leading to payment of the early terminal illness policy sum this week.”