Making a Formal Complaint

If you are concerned about the content of a television programme broadcast on Māori Television or the Te Reo channel, you are entitled by law to complain and to have your complaint taken seriously. If you have a complaint, you must write to the broadcaster in the first instance, within 20 working days of the programme screening.

1.  Email us at feedback@maoritelevision.com

2. Write to us at:

Formal Complaints
Māori Television
P.O. Box 64-341
East Tamaki
Auckland 2163
NEW ZEALAND
Ph: +64 9 539 7000
Fax: +64 9 539 7199

If you are not sure what broadcasting standards are, you can download and read the codes below.

Free-to-air TV Code - English
Free-to-air TV Code - Māori (PDF 273kb)

Broadcasting Standards
The Broadcasting Standards Authority was set up under the Broadcasting Act 1989 to oversee broadcasting standards in New Zealand. Their role is to decide on complaints that broadcasts have breached BSA standards. For more information or to contact the Broadcasting Standards Authority.

If you are dissatisfied with the outcome you can refer your complaint to the Broadcasting Standard Authority. Please see the Broadcasting Standard Authority’s Guide to Complaints Process and The Free-to-Air Television Code for more information.

Advertising Standards
If you are concerned about the content of an advertisement on Māori Television or Te Reo Channel, you should direct your complaint to the Advertising Standards Authority.

To Contact Māori Television on other matters http://www.maoritelevision.com/about/contact-us